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Opening times
Our offices are open from 8:30am to 5pm, weekdays or you can phone our customer service centre from 8:30am to 6pm, Monday to Friday (not including bank holidays). When our office is closed, we provide an out-of-hours emergency repairs service and a non-urgent message service, which you can use by calling the numbers below.
Contact us
If you have any queries, please email info@ocha.org.uk or call us free on 0800 980 9272. (Calls from your mobile may be charged, please check with your service provider.)
Alternatively use:
Tel: 01865 773000
Fax: 01865 773555
You can talk to our Customer Service Team about all your housing queries, including rent arrears and repairs.
Please have your tenancy number ready when you call – you’ll find this on your quarterly rent statement.
You can also write to us at:
Oxford Citizens Housing Association
244 Barns Road
Oxford
OX4 3RW
Disabled parking is available to the rear of the building and can be accessed via Knolles Road. Pay and display parking is available in the multi-storey car park immediately opposite our office.
Online Forms
- Report a Repair
- Report Antisocial Behaviour
- Make a Complaint
- Express your interest in Resident Involvement
- Make a Suggestion
Our location
Click here for the location of other offices in the GreenSquare Group.
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